Denise Louie (Cleveland) – “Live, Laugh, Love…”

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Denise LouieDenise (Silon) Louie
Director, Enterprise Risk & Information Governance, The J.M. Smucker Company

Denise was an Associate Director in the Technology Risk practice with Protiviti’s Cleveland office from 2006 until 2010. During her time at Protiviti, she pioneered Smucker’s initial IT SOX program and supported them through four years of service before leaving Protiviti to join Smucker as their Internal Audit Director.

How has the COVID-19 experience affected your outlook of the future?
This is a challenging, unprecedented time for all of us. I am hopeful that as our country fights this pandemic we continue to come together as a nation and a world. I am grateful we can connect with each other online using today’s technologies to alleviate the social isolation people must feel.

Some of us have had an opportunity to take pause and focus on what’s on important in life. Many are not as fortunate to take a pause right now because they are the heroes on the front lines protecting and serving all of us. I will never forget their sacrifice. I have always tried to cultivate a gratitude practice, but now it’s become clearer who in the bigger picture of things to direct that gratitude towards.

What advice would you give a new consultant on navigating a successful career?
Focus on relationships and cultivating them all throughout your career. In consulting, you meet clients and consultants from all over, repeatedly. Flex the muscle of networking early on by connecting and staying in touch on LinkedIn. Seek out mentors among them. Over time, create your own personal board of directors: friends or acquaintances who become experts in their fields whether it be a financial advisor, doctor, interior designer, networking specialist, marketer, etc. Call upon them as a trusted source when needed but equally as important: return the favor.

For example, I recently rekindled a friendship from 20 years ago, after moves and child-raising on both our parts. My friend is a surgeon, author, and speaker who focuses on fitness over 40. She started a non-profit and has asked me to co-produce and moderate her upcoming online speaker series. Even after periodic contact these last few years, the mutual admiration and connection still exists between us, and it has provided me with a new opportunity to contribute to the community. In short, play the long game in relationships.

What inspired you to start your blog, “Live, Laugh, Love Louie”?
It came to be organically. Since 4th grade, I’ve enjoyed journaling. As a working professional and older mom with younger kids, I have thoughts to share and stories to tell. As a technology person, I gravitated to an online community to communicate. Having been a consultant for so long, I had colleagues from all over the country and wanted to stay connected with them, and Facebook helped me to do so with those who made the jump from colleague to friend. Facebook initially gave me the forum to express my creative side since I love to write. My friends online encouraged me to start writing more so I created the blog, “Live, Laugh, Love Louie”.

Do you have a favorite quote?
I have many favorite quotes but the two that are always top of mind are these:
Do the best you can until you know better. Then when you know better, do better.” – Maya Angelou

“If you bungle raising your children, I don’t think whatever else you do matters very much.” – Jacqueline Kennedy Onassis

The latter one reminds me that no matter what I aim to do professionally or personally – and I always aim to do my best – my first priority is raising my kids well since I chose to be a mother. It can be done. Jackie showed us how.

Denise lives in Medina, OH with her musician husband Ryun and three children Hudson, Olivia, and Lance.
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Connect with Denise through our Alumni Portal or LinkedIn: Family)



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